Own and Manage Regulatory Processes and Risk Take full responsibility for all regulatory processes within the team, ensuring timely execution and proactive risk management across the entire regulatory scope. Support Cross-Functional Projects and Process Optimization Provide comprehensive regulatory expertise to internal functions and project teams (e.g. manufacturing transfers).
Experience with quality procedures High English level Resolution of possible technical issues Communication skills Capable to work in teams A driving license valid in Germany is required Residence in Germany is mandatory (relocation support will be provided upon acceptance of an offer) Willingness to travel: You are ready to travel and work flexibly on-site according to project requirements. Do you want to take an active role in changing wind energy infrastructure? Apply now and contribute directly to pioneering sustainable concrete tower technology in Germany.
You can expect: A unique opportunity to contribute to one of Denmark’s most strategically important defense-tech projects A role where precision and chemical control truly matter Competitive compensation package, including relocation support, pension, insurance, and modern IT equipment A state-of-the-art facility in Vojens with canteen, café, gym, wellness areas, and outdoor spaces A professional, multicultural, and purpose-driven working environment Long-term development opportunities as the organization continues to scale Ihr Kontakt Ansprechpartner Ibadete Mamuti Referenznummer 856404/1 Kontakt aufnehmen E-Mail: ibadete.mamuti@hays.dk Anstellungsart Festanstellung durch unseren Kunden
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
What you can expect You provide professional support to the Executive in day-to-day operations and maintain an overview of all topics.You prioritise, structure, and monitor tasks and deadlines, and coordinate meetings efficiently.You manage appointments and calendars, including planning and prioritising meetings.You organise business trips, handle bookings, and prepare travel expense reports.You create, format, and review presentations, reports, and decision-making documents.You act as the central point of contact for internal and external stakeholders, ensuring smooth information flow.You support projects and events, organise workshops, and independently track open items and deadlines.You handle sensitive information confidentially and assist with budget planning and organisational changes.
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
What you can expect You support the creation, analysis, and presentation of core HR reports, such as headcount, FTE, turnover, and recruiting KPIs.You contribute to the development, enhancement, and automation of HR reporting solutions, including Power BI and Excel.You conduct ad hoc analyses and translate insights into clear, management‑ready presentations.You support HR cost planning, budgeting processes, and forecasting activities.You actively participate in HR projects, for example related to new reporting tools or people analytics initiatives.You help drive the standardization and documentation of HR reporting processes.You collaborate closely with the HR Controlling team and take ownership of your own scope while supporting the implementation of the company’s overall strategy.
What You’ll Do: Partner with business teams to understand workflows, challenges, and opportunitiesIdentify and prioritize AI use cases with measurable business impactTranslate business needs into AI-driven solutionsDeliver practical AI training sessions, workshops, and demosPromote safe and responsible AI adoptionHelp teams understand AI capabilities, limitations, and best practicesDesign scalable AI solutions using Agentic AI, LLMs, and Generative AI conceptsApply prompt engineering best practicesBuild solutions using low-code/no-code platforms (e.g., Power Automate, Power Apps, Copilot Studio, Cognigy)Collaborate with AI and technical teams to bring ideas to production What makes you stand out 3+ years in business consulting, product, or similar roles guiding AI/automation initiatives3+ years delivering AI or automation projects with measurable resultsStrong understanding of: Agentic AI, LLMs & Prompt Engineering, Generative AI, Hands-on experience with tools like: Cognigy, Copilot Studio and Power Automate / Power AppsSolid understanding of data fundamentals (PII, permissions, telemetry)Experience building simple impact dashboards in Power BIExperience designing and running workshops & training sessionsDegree in Business Informatics, Computer Science, or related field What Makes You Stand Out: Collaborative, solution-oriented mindsetAbility to translate complex AI topics into business languageIndependent, proactive way of workingPassion for implementing cutting-edge AI solutions We are looking forward to your application and to applicants who enrich our diverse culture!
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
Furthermore, you support or execute project management activities depending on project size and complexity. This position offers opportunities for promotion after gaining certain experience and a proven track record.
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
You can therefore expect to: Identify user needs, design inputs and specifications through participation in the project start-up phase where interaction with key opinion leaders, doctors and other experts worldwide is crucial to fulfil the ambitious innovation targets Be a key influencer in significant development projects within Ambu, either through a mechanical design or lead role Develop new, and further improve existing, mechanical design solutions of components and assemblies as well as optimization of existing designs for Ambu's extensive product portfolio within endoscopy, anesthesiology, and patient monitoring Have the responsibility for the mechanical design and construction of functionalities, parts and assemblies including quality aspects for robust and safe medical products Translate technology concepts into fully working prototypes ready for feasibility testing and process evaluation including documentation Ensure that the component or product is manufacturable in high volume, fulfils function and stays within defined cost framework Ensure continually updated documentation in accordance with the regulations from FDA and ISO certification including FMEA's, risk assessments and tolerance analyses Trust cooperation with internal and external partners.
As part of our team, you will take on the following responsibilities: You design and implement innovative, service-oriented software solutions in the Java environment with a focus on microservices.You analyze functional, technical, and business requirements and actively contribute to implementation. You also advise business units, project, and development teams on architecture, scalability, security, and integration, acting as a link between business stakeholders and IT teams.You create the technical solution design for cloud and hybrid architectures within an interdisciplinary, agile development team.You communicate appropriately with software developers, product managers, and architects within the company.You accompany software solutions throughout their entire lifecycle - from requirements analysis to go-live - and support tasks such as creating and reviewing test cases, defining APIs, and ensuring compliance with common service and information security requirements.In addition, you ensure that common security standards (e.g., OWASP) are adhered to in architecture and development.
You act as the second point of contact for selected strategic key accounts in your region. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for your region. You regularly monitor the market and competition and derive concrete actions from your findings.
As part of our team, you will take on the following responsibilities: As a Project Manager, you are responsible for leading complex, strategically important projects across the entire DKV Group.In your role, you will lead cross-functional project teams and also coach project managers within the departments.You ensure the successful execution of projects in accordance with project management standards and the DKV project methodology.Gathering and evaluating lessons learned from completed projects is also part of your responsibilities.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You hold a degree in (business) mathematics, computer science, economics, or a comparable field.You also bring relevant professional experience in the data domain, for example as a BI Engineer or Data Engineer.You have strong knowledge of SQL and Python, as well as proven experience in developing cloud‑based data pipelines using Snowflake, Azure Data Factory, DBT, and Azure Data Lake.You stand out through your analytical skills and project management capabilities, as well as a strong goal‑oriented and problem‑solving mindset.You communicate confidently in German and English.
What You’ll Do Drive Measurable Business ImpactIndependently lead AI and analytics initiatives that generate tangible business valueActively contribute to and influence the company’s strategic directionApply Advanced Analytics & AIDevelop and apply advanced statistical methods in an agile environmentWork on business-critical questions using: Regression models, Time series analysis and Machine learning & AI algorithmsCollaborate cross-functionally or drive initiatives independentlyTurn Data into ActionDesign and execute analyses on large datasetsTranslate findings into clear, actionable recommendationsWork across the full spectrum — from Excel-based analysis to deep learning models Build Scalable AI SolutionsDevelop and own customized Data Science and AI solutionsWork with SQL on Azure and Snowflake platforms, Python is nice to haveLead projects end-to-end: from Proof of Concept (PoC) to fully operational production modelsCreate audience-tailored presentationsTranslate complex analytical insights into clear business languageDeliver compelling data storytelling to support decision-making at all levels What makes you stand out Minimum 3 years of experience in Data Science, AI, Advanced Analytics, or similar rolesProven ability to generate measurable business value through data-driven solutionsStrong expertise in statistical modeling and machine learning techniquesHands-on experience with: Python, SQL, Azure and SnowflakeExperience building scalable models from PoC to productionStrong communication and stakeholder management skillsAbility to explain complex topics to both technical and non-technical audiencesBachelor’s or Master’s degree in Finance, Statistics, Computer Science, Mathematics, or a related quantitative field We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You support the Project Management Office (PMO) in introducing project management structures and processes for the project portfolio.You also contribute to expanding the PMO’s range of services, support colleagues in project execution and project administration, and gain detailed insights into managing the project business.You work in day‑to‑day operations as well as on the design and implementation of KPIs, reports, and trainings.You have the opportunity to contribute every day and gain behind‑the‑scenes insights into our company.You quickly take on responsibility as a fully‑fledged team member and receive continuous support from mentors.
As part of our team, you will take on the following responsibilities: You take full end‑to‑end responsibility for the coordination of overarching and clearly defined tolling projects and related tasks.You are responsible for holistic stakeholder management and act as the central point of contact for all Sales Units regarding tolling products, services, and functional initiatives, as well as for all other relevant stakeholders.You structure and drive alignment processes between departments, for example on offer strategies, roadmaps, pricing, or campaigns.You prioritize and coordinate sales requests in close alignment with the respective functional teams.You translate complex technical and business topics into clear, understandable content for all relevant stakeholders.You build and actively maintain a strong, reliable network across all stakeholders, with a particular focus on the Sales Units.You actively manage stakeholders by identifying needs, managing expectations, and addressing conflicts in a solution‑oriented manner.You continuously develop and improve product‑ and sales‑related processes, such as information flows, feedback loops, and go‑to‑market approaches.You identify synergies across all involved stakeholders and units and derive concrete actions from them.
Prepare and conduct handover sessions to enable RPA/DPA experts from the business to take over maintenance and continuous improvement Properly document handover Perform code reviews As per four-eyes principle conduct code reviews of your colleagues’ implementations Provide detailed feedback Deliver status reports in project or team meetings Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Conduct Automation Academy onsite trainings Help further improving our methodology and align on best practices Support special CoD-relevant projects (i.e. technology exploration) In parallel to your project engagement, you may be involved into special projectsSpecial projects vary (i.e. exploring new technologies, certain methodology improvement initiatives, internal or external auditing, etc.)
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
Identification and commercialisation of new business opportunities (e.g. app parking, mobility services) Active participation in shaping innovations in the mobility sector (Partial) management and coordination of cross-divisional projects Introduction of mobile payment, DKV chip cards and other innovative technologies Monitoring of target volume agreements, special regulations and incentives Cross-departmental coordination for the implementation of sales promotion measures and gross profit optimisation The area of responsibility will be driven forward independently What makes you stand out You have a university degree and several years of professional experience, including initial management experience.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.
What You Will Do Design and build a robust, scalable automated integration testing environment.Standardize and enhance QA processes across teams, ensuring consistent and efficient quality practices.Develop reusable testing components that integrate seamlessly across our application landscape.Act as a test evangelist, driving adoption of best practices, tools, and processes that elevate product quality.Lead quality assurance efforts across both agile and classic process models - from reviewing requirements and designing tests to planning and execution.Collaborate closely with development teams, collecting and aligning on integration test requirements across projects. What makes you stand out You combine strong analytical and conceptual thinking with a keen understanding of customer needs.You are experienced in Java and JavaScript/TypeScript, familiar with common pitfalls, and know how to catch them early through automated testing.You have hands-on experience with acceptance testing tools such as Playwright, Cypress, or Selenium.You bring solid experience in system testing - using Postman for manual API tests and REST Assured with JUnit for automated ones.You have several years of development experience, with a strong focus on automated integration testing and test strategy design (TDD, BDD, risk-based testing).Ideally, you also have experience creating load test scenarios using JMeter and are familiar with cloud platforms such as Microsoft Azure.You enjoy working with containers and messaging systems like Kafka, and you’re eager to design automated test scenarios across a complex, distributed application landscape.You have practical experience in test case management and documentation, using tools such as Zephyr to ensure full test coverage.You have hands-on experience with system monitoring and observability, using tools such as Grafana and Instana to analyze performance metrics and detect issues early.You speak English fluently and have an good command in German in a business context.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions.
You design and implement operational concepts for Azure resources, Confluent Cloud, and integration projects and consistently apply Infrastructure‑as‑Code, for example using Terraform. What makes you stand out You have several years of experience as a DevOps Engineer with a strong focus on automation, deployment, and platform management.
As part of our team, you will take on the following responsibilities: You are responsible for the operation, continuous development, and hardening of our enterprise‑wide PKI landscape (on‑premises and cloud).You design, implement, and operate Azure‑based PKI services, in particular Microsoft Cloud PKI and Microsoft Intune Certificate Lifecycle Management.You integrate certificate services into modern zero‑trust architectures.You develop and implement secure certificate and key management processes.You support the modernization of our identity and security infrastructure, especially in hybrid Azure environments.You work closely with security and infrastructure teams to establish secure and automated certificate workflows.You actively contribute to IT security projects and create security and architecture concepts.In close collaboration with the Group Information Security Office, you ensure compliance with regulatory and internal security requirements.You drive continuous process optimization, automation, and documentation.
. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You actively contribute to strategic payment projects and take responsibility for coordinating colleagues with sub‑project ownership in cross‑functional payment initiatives. In this role, you are responsible for the ongoing development of our payment solutions in close collaboration with external service providers, internal stakeholders, and in alignment with management.You coordinate technical providers, in particular our processing service provider as well as connected systems and additional partners.
EDI, SAP), including testing, certifications, cutover, and hypercare.You actively participate in the 24/7 on-call duty and ensure the availability of online authorization.You develop IT concepts within your domain, including architecture sketches, data flows, and security, scalability, and resilience concepts.You lead innovative payment projects from the concept phase through to handover to the relevant departments and provide technical advice to internal stakeholders. What makes you stand out You have several years of experience leading teams in a payments, IT, or platform operations environment.You bring solid expertise in payment processing, ideally in the areas of card acceptance, authorization systems, or payment schemes.You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification.You have experience operating highly available 24/7 systems as well as in incident and provider management.You also have a strong technical understanding of complex system architectures, integrations, and data flows.You have proven experience managing external service providers and leading complex, cross-functional projects.You are able to develop and implement technical concepts, feasibility analyses, and innovative solution approaches.You work in a structured and analytical manner and stand out through strong communication and stakeholder management skills.Very good German and English language skills, both written and spoken, complete your profile.
Clarios Germany GmbH & Co. KG sucht in eine/n Engineering Project Lead (m/f/d) (ID-Nummer: 13538543)
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Senior Project Manager for Digital Business Process Design you will be involved in complex automation projects for at least one of the GBS business functions (e.g.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.
As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.
Furthermore, you support or execute project management activities depending on project size and complexity. In addition, as a Senior Automation Process Analyst (m/f/x), you may be responsible for coordinating and coaching a team of automation process analysts for a certain GBS business function, e.g.
What makes you stand out You have at least 5–6 years of experience as a Product Manager in digital product management.You demonstrate strong customer orientation and problem‑definition skills, independently understanding, defining, articulating, and evaluating complex customer problems and opportunities using data analyses and qualitative insights, and making targeted decisions based on them.You show excellent product judgment, balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.You collaborate intensively with cross‑functional teams of engineers and designers to deliver effective solutions quickly, and you are also able to accelerate the process independently using AI.You define the roadmap for features, products, or priorities in your area and communicate what, when, and why in a way that inspires customers and the team.You feel confident working with engineers and customers on modern technologies — from APIs and SaaS infrastructure to low‑code tools and system architecture.You are results‑oriented, defining, advocating for, and communicating progress regarding the impact your product area or project has on customers and the company.You demonstrate strong leadership skills, communicate effectively, take ownership, and are able to influence and drive alignment.You speak fluent German and English.
· To build good relationships with suppliers in order to ensure good service and to facilitate participation in trials. · To help project the image of the clinic in professional and patient communities. Quality management · To develop and maintain standard operating procedures and new protocols as practices and technology develops